Job Satisfaction among Health Care Employees

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AuthorAngelo Degiorgio
AbstractThe need for studies on job satisfaction among health care professionals is being increasingly recognised though in our islands, little has been investigated on this subject so far. This job satisfaction study among health care employees was conducted at the St. Luke's Hospital Complex. The studied population were staff nurses, midwives, physiotherapists, radiographers, occupational therapists, dental hygienists, podologists and some other medically related professions who are not on the managerial line. A questionnaire was formulated in the Maltese language which was distributed by hand and collected by hand or by post. The response rate was 74 per cent. The objectives of the report were descriptive and comparative. The variables of the profession (nursing and paramedic), experience (age), marital status and gender were cross checked by means of chi-square analysis with the responses of the questions, as to identify any association between them. Various constituents of work satisfaction were identified and analysed. Some results were expected but others were surprising. The factors of salary, co-workers, supervision turned out to be quite positive, while those of environment, impersonality, and little of recognition were the most pronounced to be dissatisfiers. The study also evidenced that the phenomena of job satisfaction is very complex, and no single factor stands out as the major explanatory variable providing satisfaction or dissatisfaction.

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Key wordsJob Satisfaction, Health Care Employees, Health Services Management, Thesis

Compiled by: Dr. I. Stabile    Dr. J. Pace