Mech Eng IV

Operations Research

1994

1. Write an essay on each one of the following.

3. Consider an M|M|1|c queue with mean arrival rate l, mean service rate m (l ¹ m) and finite capacity c. Let pn denote the probability that there are n customers in the system after the queue has settled down and let L be the average number of customers in the system, again when the system has settled down. Prove that,

pn = rn(1-r
1-rc+1
and
L = r
1-r
- (c+1)rc+1
1-rc+1
where r = l/m.

A barber's shop has a total seating capacity of 10 (including the chair for the customer being served). The lone barber takes an average of 12 minutes to cut a customer's hair, and an average of 20 customers arrive each hour at the shop (arrival and service patterns are Poisson). Customers who arrive when the shop is full go to a different barber. How many customers per hour are lost, on average, due to the shop's restricted seating space?


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On 23 Dec 1999, 14:29.