| Sub-title | |
| Author | Rosalie Sammut |
| Abstract | The study sought to determine nurses views regarding the introduction of a performance management programme in their workplace as well as to identify factors that might hinder or facilitate the introduction of performance assessment. The nurses current situation with regards to support and training to ameliorate individual performance was also assessed. A structured questionnaire was distributed to a random sample of nurses working in general and specialised wards within the hospital. A response rate of 93.4% (n=152) was obtained. Quantitative analysis revealed that the vast majority of the nurses agreed that they would like to discuss work related problems, to receive support and guidance, to receive feedback on how they are doing and to know what is expected of them. There appears to be agreement amongst nurses that the Nursing Officer should be primarily involved in their performance assessment and that such a programme should be linked to training and development needs rather than to pay, although this strongly depends on the nurses level of education (p=0.002). Nurses are in agreement that although time consuming, such a programme is not a waste of time. Recommendations include the implementation of an appropriate strategy towards a people-oriented culture, decentralisation of the management of individual performance and involvement of all stakeholders towards the introduction of the Performance Management Programme. Further research should concentrate on piloting the programme in one ward, so as to introduce an incremental rather than a rapid approach. |
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| Journal | B.Sc. (Honours) Health Services Management, University of Malta |
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| Pages | - |
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| Key words | performance management programme, nurses, acute hospital, health services management |